Frequently Asked Questions

How secure are my payment details?

Your payment details are extremely secure when buying a garage door or other product from this site. Your payment is processed using an SSL secure server, which encodes communication over the Internet to ensure your personal and transaction details are kept secure at all times.

SSL  Certificates meet the highest standard in the Internet security industry for Web site authentication.

What are the delivery costs?

The delivery charge for garage doors and other large items such as operators is £20.00 within the UK. Smaller items are delivered free of charge.

Do you charge VAT?

VAT is included in the costs of all products on this site.

Are the options for each door the only ones available?

We are able to source garage doors in larger sizes, and can sometimes provide other colours which are not listed on this site but are available from the manufacturer. Contact us on 01273 707873 if you are looking for an option you cannot find on this site.

Will the door come with a frame?

Frames are sold separately but are required for all types of garage door except sectional garage doors. You can choose to fit your new door to an existing frame or purchase a new frame when ordering your garage door.

What size of garage door do I need?

The size specified for each door is the size of the frame opening – not the size of the opening without frame in the garage itself. When you receive the door it will measure slightly less than the quoted size, this is to ensure that it moves correctly when opened or closed.

For more information, see our page on How to Measure for a Garage Door.

Email or call for an appointment NOW:

Brighton: 01273 707873  |  Worthing: 01903 841114  |  Chichester:  01243 629334

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Garatec Limited is registered in England and Wales, Company No. 3310018. Vat No: 692 5751 01.